Q :

Is it necessary to install the program on the computer?

A :

No, it's not necessary. All you need is a web browser, such as Chrome, then you can use the program.

Q :

In addition to using the application on an iPad, can it be used on a mobile phone?

A :

The application can be used on any device with a web browser, including mobile phones. However, if you want to use the pen writing function, we recommend using an iPad.

Q :

Can it perform more detailed functions, such as determining Doctor Fee and employee percentages?

A :

The program can pre-determine the Doctor Fee and Percentages, or you can have the counter staff print it out on request.

Q :

How secure is the program

A :

The program is most secure in the cloud system. Each client's data is stored on a separate server. Customer information will never be shared. Customers can fully trust the efficiency of the system.

Q :

Drugs/Products Inventory Cutoff - How detailed is the Inventory Cutoff feature? Can the program alert when the drug is almost out of stock or expires? Is there a report that the user can view in details on a daily basis?

A :

There is a notification when the number of drugs is almost out of stock and the minimum amount of notification settings. Users can view reports on the website.

Q :

Notifications via LINE application - Customers can confirm or cancel the appointment, whether the system will update the status immediately or not?

A :

Customers can press to confirm to receive treatment or cancel appointments via Line application, then the system will update the status to users immediately.

Q :

Is it difficult to transfer data from an existing system? Is there a team to support on this matter?

A :

Of course, if the user can export the original database to an Excel file or in case that the user has the original database file. In this regard, users can consult our Technical Support Department.

Q :

After-sales service - If there is a problem with the program, will the company solve the problem immediately?

A :

We can solve any problems for you immediately because we have a professional Technical Support Team to solve problems and give advice on how to use the program.

Q :

Can we make an outright purchase without monthly payment?

A :

If you are interested in the outright purchase, you can contact our Sales Department at any time.

Q :

Is the system available for trial use?

A :

You can contact our Sales Department at any time. The Sales Department is responsible to provide basic training on how to use the system and grant access to the trial system.